Recently there was a proposal to allow foreign players in the Indian multi-brand retailing sector which was eventually rolled back due to political pressure. Here is an opinion with regard to the development.
There are 5 stake holders in this process.
1. Ordinary
consumers like you and me
2. Ultimate
producer like farmers, small scale industries, big conglomerates like Tata,
reliance, ITC and everybody in between producing apparel, shoes, house wares,
toys, soft goods, knick knacks and everything that is typically sold in a super
market.
3. Middle
men like commission agents, and agents in the procurement chain and sellers
through the distribution chain including huge distributers, wholesalers, retailers
at various level etc
4. Foreign
owners of multi brand retailers like Bharati-walmart,Tesco, Carrefour etc
5. The
homegrown multi-brand retailers like Pantaloon (Big Bazaar, Shoppers Stop),
Tata ( Westside) etc.
The proposal to allow foreign investment into multi-brand retailing
essentially means allowing stakeholder number 4 to open shops in big cities in
India. If the investor-retailer like say Walmart does not make any stupid
mistake, entering a market like India is very profitable. It makes complete
sense as the developed markets are already saturated and aging therefore cannot
offer returns the way a younger, growing, more recently prosperous ( at least
certain segments which incidentally happens to be as big as the entire
population of say Germany, Australia and United Kingdom combined) and not to
mention a more populous economy like India can offer. For other stake holders it means,
1. Bigger
investment, construction of large stores like Wal-Mart in India, product
sourcing and distribution network, an array of construction including
warehouses, front end and back end operations etc.
2. Jobs
created in the scope of all the above mentioned areas and more.
3. Improving
efficiency due to scale of operations, they are just too big and their size
should allow more efficient operation.
4. Consumer
stand to gain because competitive pricing, better choice and convenience-
Imagine going to 10 different shops or going to one huge Wal-Mart.
5. Producers
stand to gain because they can bargain directly with the retailer, eliminate
middle men and therefore enjoy better price realization. Apart from better
price realization, larger and more stable order will enable the best of
producers to become more efficient and eventually more successful. If they are
indeed very efficient, they can become suppliers at the global level. I mean Wal-Mart
becoming a platform for XYZ company which is very efficient in say producing
steel tumblers to be able to sell its products in Wal-Mart all around the
world.
6. More
investment will bring in modern supply chain management practices.
(Hindustan Unilever has done an awesome job in this regard but the scope
for improvement is enormous ) Again improving efficiency and thereby
benefits to most stakeholder. Think better management of perishables like
tomatoes. We hear price of tomatoes crashing and farmers abandoning their crops
by the truck loads on the highway. A big retailer can offer farmers offer to
buy certain quantity of produce at certain time at a set price. (contract
farming) Quite easily applicable to apparel and many other sectors. The idea is
that the producers will enjoy better price stability and fewer market gluts and
associated losses.
Problem with the proposal
1. The
ground of operation for middlemen will gradually erode. This won’t happen
immediately but over a period of time. If the system can work better without
them they will be gradually eliminated; That is, if they are something called
'dead weight loss' neither beneficial to producers nor consumers.. But
they cannot be eliminated completely because there will always be pockets that
are not served by the big retailers.
2. The
home grown retailers will face increased competition. Because the target is the
well healed and Indian consumers are crazy about anything ‘imported’ the
concern is very real.
Implication:
3. If
the government wants to protect the middlemen and other supply chain
inefficiencies, they are shortchanging the other two stakeholders- the
producers and consumers. From what it looks the consumers lack the lobbying
power of the traders-middlemen and therefore loose most. Producers do not what
to irk their traders-middlemen because the competition out there is brutal.
4. The
greater lobbying would be by the existing multi-brand retailers. We know that
our home grown conglomerates are not all that fair. They are there to make
money at what ever cost. We know now that the Ambanis can bribe their way
through our political system to procure public goods at a discount. They
launder money and do everything to protect their interest. And they cannot be
held accountable judicially or legally. Same with our other conglomerates. After
all they are the chief patrons of our political elite.
5. Mom
and pop stores the protestors say are going to go bust. Well it is hard to
say. To think of it this way, the Kirana shops have been there for ages because
of a reason, convenience -they are often located in the neighborhood of the
consumer, they offer credit facility which organized retailers cannot, unless
you have a store branded credit card which obviously not everybody is eligible
for. They are very competitive in terms of price and service. They offer
personalized service and home delivery which a big box retailer can never. They
know their customers; can make drastic changes in their style of operation,
management. They are way more agile than big-box retailers. Janta Bazaars are
dinosaurs but Kiranas are still around and are doing as well as they had been
before, may be even better. On the other hand, they will never be able to offer
the kind of product assortment and choice the big retailers can offer.
6. The
political debate is just political, not technical nor economic. Election is
nearing and all our damned politicians want a piece of populist pie. They are
not worried about the 'Aam admi', they never were.
7. Have
you noticed that just because Reliance opened a huge vegetable shop (what ever
it is called 'fresh' or something, the vegetable-fruit supermarket I mean) did
not lead to the extinction of vegetable market at 9th block Jayanagar or the
vegetable vendors on the push cart. It just leads to more choices to the
consumer. If you are price conscious and quality conscious you will
probably go to reliance. If you get down a bus at 9th block and do not want to
go that extra mile you will probably buy at 9th block and if are at home and do
not care much about what you might get but do not want to step out of the house
you will buy something from the push card vegetable vendor at your door step at
a more steeper price. So they are all there very much still in business.
The story here is that there is scope for everybody in the business. The pie
is huge and it is growing! Is our population slowing down any soon? No and our
wants are anything but reducing. Allowing foreign retailers means better
integration with the rest of the world and more choices for our consumers and
better price realization for our producers, yes we will see some inefficiencies
reducing. Home grown retailers will be forced to be more efficient and
middlemen will have to find something else. This is a brutal world that is not
forgiving. We all need to fight for our bread. Why should a political favorite
be given an easy life when the rest of us are working hard?But politics is so much about sticking to power rather than addressing the aspirations of voters. Who can help these self centered politicians? I wish (due regards) Anna Hazare sticks to ‘fasting against corruption’ and stop talking as if he knew what he was speak out against. It is indeed tragic that the proposal was withdrawn, a sad victory of meaningless politics over meaningful economics.